We have the right package for you. In our daily work, we support companies of various sizes as well as individuals in making travel more pleasant and cheaper. In contrast to a normal travel agency, we like to use unconventional methods. To give you a better idea of how FTC works and the services we offer, we have included four different cases below to illustrate how we have supported some of our concierge clients in recent months.
Our entry-level membership is aimed at anyone who travels several times a year for business or pleasure and who wants additional comfort.
The business class membership includes a discovery call in which we define your goals and craft a tailor-made miles and points stategy for you. After six months we will meet for another call, review your progress and adjust the strategy if needed.
Includes advice on all miles and hotel programs, extensive travel planning support and all First and Business Class membership services.
Our highest membership level combines strategic excellence in maximizing your miles, points and status with travel planning support which suits your needs. We arrange flights, hotels and rental car bookings to make your trips smooth and unforgettable.
As a First Class member, we design a miles and points strategy for you that suits your needs to save you time, money and stress.
After our discovery call we are happy to answer all questions related to miles and points you might have and give you strategic advice to boost your loyalty programs throughout your membership year.
Whether you’re a one-time traveler or a regular frequent flyer.
We have the right package for you.
Optimization of miles and points strategy
Personalized initial setup
Strategy review and modification after 6 months
Exclusive FTC rates for Hyatt Hotels & Resorts
10% discount for Frequent Traveller Academies
Trip planning support
BRG-claims & tracking
Complaint Management
Personalized offer notifications.
Tripit Pro Membership
Optimization of miles and points strategy
Personalized initial setup
Strategic advice throughout your membership
Trip planning support
Status Match Consulting
BRG-claims & tracking
Unlimited booking of award tickets
Optimization of credit cards
Complaint Management
Personalized offer notifications.
Exclusive FTC rates for Hyatt Hotels & Resorts
Tripit Pro Membership
25% discount for Frequent Traveller Academies
Optimization of miles and points strategy
Personalized initial setup
Strategic advice throughout your membership
Exclusive FTC rates for Hyatt Hotels & Resorts
15% discount for Frequent Traveller Academies
Trip planning support
BRG-claims & tracking
Complaint Management
Personalized offer notifications.
Tripit Pro Membership
FTCircle members receive a discount on our services. The discount level depends on the membership level. You can find the current discount levels in our price chart.
Together with you, we will check the current status of your point accounts and your further travel plans to develop an individual strategy as to how you can most efficiently achieve your desired status. We will be at your disposal for one year for any questions regarding your status goal.
You want to be sure to always stay at the lowest price and not miss any extra points with your booking? We will make the booking for you, research for you whether a best price guarantee is applicable and make sure that you stay at the lowest rate. We also check whether there is a promotion that will allow you to collect extra points and register you for it before you book. We process your order within 24 hours – 7 days a week, even on public holidays. You can reach us by mail.
Flight delays, overbooking, downgrades and delayed or lost luggage … The list of problems that can occur during air travel is long. Fortunately, the legislator has created clear rules on what you are entitled to as compensation. We would be happy to check in general which compensation you are entitled to and support you in enforcing your claims with the help of a lawyer.
Are you dissatisfied with the performance of an airline, hotel or car rental company? We will investigate your complaint, compile the necessary evidence and file a complaint with the company concerned with the aim of obtaining adequate compensation for you. We reserve the right to reject obviously unfounded complaints.
We will keep an eye on a points account of your choice and check that all Reward, Status and Bonus Points are credited correctly. If points are missing, we automatically take care of the claim process.
We will review your current status strategy for hotel programs and make an individual proposal which programs best fit your travel profile. This way you will receive a valuable status and more free nights more quickly.
We will review your current status strategy in the area of car rental programs and make an individual proposal which programs best fit your travel profile. This way, you’ll receive a valuable status and more frequent upgrades and rewards more quickly.
We check your credit card portfolio for savings and optimization possibilities according to your requirements.
You can contact us through a variety of channels and we will process your request within 12 hours. Depending on your wishes, we will contact you in writing or via our personal callback service.
We check whether you can get a status match with the airline or hotel chain of your choice and take care of the necessary formalities for you. If the status match fails, we will look for an equivalent alternative and try again.
We book your desired trip with your hotel and frequent flyer points at the best possible rates. On request, we will also provide you with individual recommendations on how to best use your miles and points for an unforgettable holiday.
We will keep an eye on the bonus program of your choice and make sure that you are always signed up for all available promotions so that you receive the maximum number of points.
We will review your current status strategy in the areas of frequent flyer programs, hotels, rental cars and make an individual proposal as to which programs best fit your travel profile.
This way, you will receive a valuable status and frequent rewards nights and flights more quickly. In addition, we will review your credit card portfolio for savings and optimization opportunities according to your service needs.
We will review your current status strategy in the area of Frequent Flyer Programs and make an individual proposal as to which programs best fit your travel profile. This way, you will receive a valuable status and award flights more quickly.
TripIt is the best way to organize and keep track of your travel plans. The Pro membership provides real-time flight status notifications and many other features. For our Concierge members, TripIt Pro membership is included.
We manage your TripIt Pro account for you and make sure that all bookings are correctly improted into TripIt. This way you always keep track of your trips.
We put together the trips you want in such a way that you save a lot of money – and that we add additional comfort. See for yourself.
In addition, achieve your dream status & enjoy lounge access, comfort and boarding priority in the future.
We are permanently available and put your inquiries together within 2 working days. Guaranteed.
Frequently asked questions about FTCircle:
FTCircle offers each member tailor-made solutions that are adapted to their individual travel behaviour. Our advice is as individual as our members are. If you would like to see for yourself, make an appointment today for a free and non-binding initial consultation.
Our memberships differ in scope, but not in the quality. If you travel occasionally, the Business Class Membership offers you advice on a mileage programme and a hotel programme at a particularly favourable price. Are you travelling worldwide with various airlines, are you a customer of various hotel chains and have high demands on comfort? Then our Concierge Membership is made for you. It includes all our services and advice on all mileage programmes. You also benefit from exclusive partner advantages, such as included lounge access at over 1000 airports regardless of travel class and airline or Intercontinental Ambassador status. If you are not yet sure which membership is best for you, please contact us to arrange a free initial consultation.
We know what makes a successful business trip. We offer our comprehensive services for corporate clients of all sizes on request.
Especially for business travellers, amenities such as lounge access, priority check-in, fast track, room upgrades and club access a real treat. We will check which way you will get these benefits the fastest.
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